Latest News and Articles from the YCL Team


Updates, Information and Tips

February 20, 2018

Best Practice – Who says?

How many businesses and business leaders talk in terms of delivering best practice? These musings are just my thoughts on the matter and I don’t profess to being an expert in best practice, however, I do struggle with why best […]
February 20, 2018

Attitude/Skills and Knowledge

Three attributes you want from any employee but is one more important than another? OED Definitions Attitude: A settled way of thinking or feeling about something Skills: The ability to do something well Knowledge: Facts, information, and skills acquired through […]
February 22, 2018

Ethical selling

As sales methods have changed over the years, from the 80’s high pressure sales and limited regulations to the much more regulated practices of today some things haven’t changed at all. Approaching a potential customer, whatever that form may take, […]
February 22, 2018

Positivity and Sales

Every “No” or “Not Interested” means you are one step further towards that illusive “Yes”. It’s very easy to become all consumed with negativity when you’re trying to gain interest or commitment from a prospect, however, your positive outlook is […]

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