At YourCentre we say: give some thought to when you last hoped for Business As Usual and check yourself, check that you’re not unwittingly being left behind


The YourCentre view:

Business As Usual (BAU)

We all know the script: businesses all over the world referring to business as usual (BAU), seemingly in the hope that their life will be made easier when change ceases and business as usual continues. But, in truth, who wants to work in Business As Usual – doesn’t that mean stagnant?

The team, whose primary responsibilities are the day to day task and management of the core product, are also the people who are custodians of the processes, and who are also best placed to advise whether a process or procedure is effective and fit for purpose.

Business as usual then, can only be referred to as the main product or service that the business offers during a time of unplanned chaos - for example the roof of the factory caves in and the staff gallantly continue with business as usual in exceptional circumstances.

Change or resistance to change?

In today’s fast-paced, technologically driven society, the marketplace can change so quickly. Businesses need to be able to act, react and change at pace; have the foresight to anticipate change and be ready to embrace it with the minimum of disruption. Resisting change will have a significantly negative effect on your business: while you are continuing with business as usual, your competitors are edging forward, leaving you in the dust.


In addition, companies that are seen as dynamic and ground-breaking are more likely to attract agile and go-getting employees; the “because we’ve always done it like that” companies, meanwhile, maintaining a collection of staff at different stages of the boredom curve, attracting those same mindsets and with a high staff retention of people with no forward thinking or dynamism.

Our mantra?

At YourCentre we say: give some thought to when you last hoped for Business As Usual and check yourself, check that you’re not unwittingly being left behind.

Let’s get ready for the next generation culture; let’s do it now, so we are evolving, growing and not running the risk of becoming that deadliest of enemies: the BAU bore.

Organisations we’re involved with: